Getting Started with Brivo

Note: Click on the images to enlarge them.

General Information

This integration allows property management to manage per-resident access groups, physical card credentials, and resident access through the BuildingLink mobile app and Brivo Mobile Pass.

Residents added or deactivated in BuildingLink are immediately synced with Brivo to grant or revoke access respectively. 

Synced fields include:

• Id
• ExternalId
• FirstName
• MiddleName
• LastName
• PhoneNumbers
• Emails 

How to assign Access Control Permissions

1. Assign Brivo credentials to a resident.

    a. Use the Quick Search (in the upper left-hand corner of the BuildingLink page for your property) to search for your resident by name or unit number.

    b. Navigate to the Occupants tab (located in the top center of the page) and click Edit Occupant next to the desired resident.

    c. Find the section labeled "Brivo Integration" located in the lower left-hand corner of the page to select a Brivo Group(s).

Use the “Groups” dropdown menu to assign a Brivo Group to your resident.

Please note: Property staff can manage access group assignments in BuildingLink which will sync with Brivo automatically. However, please note that access groups created in Brivo (beyond what is uploaded during the initial sync) will not automatically sync with BuildingLink. To add a new group, please create it in BuildingLink (Settings → Brivo Groups) - these will automatically sync to Brivo, where you can configure its access points.

(Optional) Use the “Wiegand Credentials” section to assign a physical access card (or fob) to your resident.

If access cards have already been set up in Brivo, click the Select Cards from Brivo Card Bank link. Access cards set up in Brivo may be added from the resulting popup window.

To add a card, enter the Facility Code and Card Number, and click the Add a Card link.

The Facility Code is printed on the box containing the physical access cards.

The Card Number can be found on each physical access card.

Use the “Digital Credentials” section to enable mobile app permissions for your resident.

Please note: Only one digital option may be assigned to a single resident.

The Use BuildingLink Resident App option is used to grant the resident access control from the BuildingLink Resident App.

The Use Brivo Mobile Pass option is used to grant the resident access control from the Brivo Mobile Pass app. Please note that an email address is required.

Click the green Save button in the upper left-hand corner. 

How can Residents access their Access Controls using the BuildingLink App?

1. Tap the green “+” icon in the bottom center of the app.

2. Tap Open Door option in the resulting popup menu.

 3. Select a door to open.