OverviewPackage Concierge is a self-serve package locker system that allows for contactless package pickup by residents. The BuildingLink-Package Concierge integration allows for the sync of Package Concierge locker parcel information with BuildingLink. This integration enables residents to retrieve their package using a barcode provided by the BuildingLink Resident App, or by using their Package Concierge credentials. |
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General Information
This integration allows residents to pick up their packages directly from a locker once the package is stored inside a locker:
The package will be saved in the Event Log in pink with the label, "Lockers".
The comment for the event will contain the following information:
Locker username: [residentUsername] | [residentName] | [trackingNumber] | [eventDetail] |
[residentUsername] - the Package Concierge username for the resident.
[residentName] - the first initial of the resident's first name along with the resident's last name.
[trackingNumber] - the tracking number of the package (if available).
[eventDetail] - details regarding this package (e.g.: the carrier information).
In addition, residents will be able to locate their package using the BuildingLink Resident App. More details below.
How can residents retrieve their package(s) from a locker?
Open the BuildingLink Resident App.
1. Locate and tap on the "Deliveries" icon on the homepage of the BuildingLink Resident App
Please Note: The appearance of the "Deliveries" option is customizable and may appear differently on the BuildingLink Resident App for your property.
2. Locate and tap on the package.
Please Note: Packages stored in a locker will display "Scan barcode at Kiosk" near the bottom of the event.
3. Scan the package event barcode at the Package Concierge computer and enter your Package Concierge PIN.
