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    • DymoLabelWriter 450/550 Turbo Installation and Troubleshooting

    • Modified on: Wed, 24 Sep, 2025 at 2:06 PM
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    Overview

    The Dymo LabelWriter 450/550 Turbo is a fast-printing label printer. The printer connects to BuildingLink, allowing the printing of ID badges/labels for employees, residents, visitors, packages, etc. Unlike standard printers, the Dymo LabelWriter Printer does not require ink. To purchase a Dymo LabelWriter 550 (Dymo 450 has been discontinued), please use the following link: Equipment Order Forms.


    Note: Click on the images to enlarge them.


    Table of Contents



    Dymo 450 Turbo


     Dymo 550

    Installing and Connecting the Dymo LabelWriter 450/550


    The Dymo LabelWriter should be installed through our Connector app. To install your label printer, visit Installing and Troubleshooting Peripherals with Connector. Once installed, connect the power cable and USB cable to the Dymo Printer. Connect the other end of the USB cable to a free USB slot on your computer. Plug the power cable into an available power outlet. 

    Loading Your Labels


    To load labels into the Dymo Printer, follow the guide below, copied from the 550 Dymo Manual: 



    Example with the 30256 Label 


    Enabling the Dymo for Event Types


    To use the Dymo with the Event Log to print ID badges/labels for employees, residents, visitors, packages, etc., a user with Management or Security Officer authority must enable this setting by clicking the Settings button at the top of the Event log and clicking on Event types. Next, click on the event type you want to change. Check the box next to Print label, then choose the label format, whether to print automatically, and the unit information that should print on the label (for more details, see the Event Log Settings article). 


    To see examples of the different label formats, click here.


    Remember to click Save when you're done.



    Using the Dymo with the Event Log


    Go to the Front Desk tab and select Event log to use the Dymo while recording a new event. Click Record event in the upper right corner.


    Next, fill out the form from top to bottom (for more details on recording a new event, see our Event Log article). If label printing is enabled for the event, you will see the option listed under the Event type field. Depending on the Event Type settings, the box will be checked off automatically, or you may need to check the box manually.  Once you complete the form, hit Save event, and the label will print from the Dymo.





    Buying More Labels


    Additional labels can be purchased here.

    Troubleshooting the Dymo LabelWriter 450/550 Turbo

    Open the Connector App to check whether the label printer is installed and connected. If further troubleshooting is needed, unplug your label printer and plug it into another USB port. If the label printer is currently plugged into a USB hub, unplug it and plug it directly into the computer. Also, be sure that any USB hubs you are using for BuildingLink equipment are powered USB hubs.