Overview


The purpose of this training is to work with Management to teach basic manager-level functionality such as updating occupant information, uploading to the library, sending emergency broadcasts, etc.

 

Table of Contents



Management Functionality

 


This document will outline the specific modules covered during a management training session and includes links to relevant help site articles so you may benefit from our self-learning tools at your own pace. Note: availability and/or functionality of the features below may vary, depending on your property’s setup.

 

  • Logging In: Users may log in from www.buildinglink.com or via their property’s unique URL. Your username and password is valid for both the BuildingLink website and GEO mobile appClick the “Forgot Username/Password?” link to reset your password if needed.
  • DashboardThe home screen employees see upon login. The dashboard gives a quick overview of all the important information pertaining to the property (such as reservations waiting to be approved, calendar events happening today, announcements, etc.)
  • Move In/Move Out: how to update your BuildingLink system when people move in or out of the building or if resident information changes.
  • Custom Fieldsa convenient way to track information that doesn’t fit into the standard Unit Profile or Occupant fields.
  • Filtered Groups: allows you to create specialized, dynamic groups of occupants - for the purpose of sending targeted emails - based on location, custom field information, data in the Pet Registry, and/or occupant type.
  • Building Calendar: keep track of building events, meetings, classes, and a whole lot more.
  • Reservations Calendar: allows you to track and coordinate amenity reservations at your building. You can allow your residents to submit reservation requests for physical amenities appointment times, elevator reservations etc. 
  • Library: allows users to store and share building-related documents (such as forms, notices, policies, or newsletters) with residents and staff.
  • Send Email: allows you to send emails to building staff, management, and residents.
  • Emergency Broadcast (Security Officers Only): allows you to communicate with your residents or other groups by sending them a Voice Message and/or an SMS Message