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    • BuildingLink Setup & Implementation Overview

    • Modified on: Fri, 16 Feb, 2024 at 10:57 AM
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    Overview


    We're so glad you've decided to join the 6000+ BuildingLink properties worldwide. Here's an overview of the Implementation process along with links to some helpful literature you can distribute to your residents and staff at various points in the process. 

    You can also download the Implementation Steps Flow Chart (click here) or the BuildingLink Onboarding Roadmap (click here) to see where you currently are in the implementation process.


    Table of Contents

    STEP 1: Compile your Resident Data 

    In order to upload all of your resident information to your BuildingLink site, we need you to give us an excel spreadsheet of your resident data. This should include every physical unit, and all current occupant data. Each resident MUST be listed in their own row.  For more information about gathering resident data see our Resident Data FAQ article.

    STEP 2: Setup Your Equipment and Internet Connection

    While we are reviewing and uploading your data, we recommend you set up your selected equipment and internet connection. Depending on your property operations and how you want to use BuildingLink you will need different types of equipment. 


    Please see our Suggested Equipment and Public Display Information articles for more details.  

    STEP 3: Schedule a Setup Call

    Once our data team receives your final data, they’ll send you a brief configuration survey. After the data has been uploaded, typically 1-2 business days from recipient of final data, you'll receive a reach out from your assigned Implementation Consultant that includes a link to schedule your Setup Call.


    For more information about to expect, see our Setup Call article.


    Note: Due to demand, training wait times average 1-2 weeks out. 

    STEP 4: Launch BuildingLink to your Residents


    When the setup call and subsequent training sessions are completed and you are ready for residents to log in, we'll help you customize and distribute an introductory letter ("Login Letter") to your residents, complete with each resident's username and password.