OverviewBelow are the most frequently asked questions about gathering and preparing your resident data for upload along with links to some helpful literature you can distribute to your residents and staff. If you have any other question related to data please email data@buildinglink.com. |
Table of Contents
Q. How can I go about gathering this data?
Q. What if my property is using account integration?
Q. Do you have a spreadsheet and a "how to" guide I can download now?
Q. What is the minimum information I can provide for upload?
Q. Can I add additional resident information later on?
Q. Why are residents' email addresses so important?
Q. How can I go about gathering this data?
We provide a sample resident data collection flyer that you can customize and distribute. It explains BuildingLink and asks each resident to fill out his/her contact information, so that you can input correct data into the spreadsheet.
To download the Resident Data Collection Flyer click here.
Q. What if my property is using account integration?
If your property is using an account integration (meaning we're pulling your resident data from your accounting software), you do not have to fill out the occupant data in this spreadsheet. However, if there is extra information you'd like to include in your unit profiles (pets, birthdays, etc.), please use the "Custom Fields" in the excel spreadsheet to provide us with this information.
Q. Do you have a spreadsheet and a "how to" guide I can download now?
Yes! Below you can download the resident data spreadsheet and a guide on how to prepare your data for upload. It's a great idea to get your data sent to us as soon as possible! Please keep in mind that we work on data in the order that it is received and we will not work on any data until a signed customer order is received.
Resident Data Sheet:
Condos, Co-ops, and Rentals click here.
HOAs click here.
Commercial click here.
Data Upload Guides:
Condos, Co-ops, Rentals, and Commercials click here.
HOAs click here.
Q. What is the minimum information I can provide for upload?
In order to upload, we need a list of every single physical unit, even the vacant ones. If you don't have residents yet, and wish to get started with BuildingLink, you can send us just the physical units for upload and add the residents manually as they move in. If you do have residents, however, we advise completing AT LEAST the unit number, name, and email address fields, as this will enable BuildingLink to run a lot more smoothly at your property.
Q. Can I add additional resident information later on?
Yes, but you will have to do this manually. Because of the way our data system works, we can only do one upload.
Q. Why are residents' email addresses so important?
Some of the most important info to obtain when setting up your property are your residents' email addresses. This will allow residents to receive automatic notifications of new packages, important documents that have been posted, actions that have been taken on their repair requests, confirmation of amenity reservations, etc. It will also allow property staff and management to communicate seamlessly with residents by sending out email blasts. Making sure resident email addresses are in the BuildingLink System will also allow BuildingLink to function effectively even for users who choose not to login to the website, as they will still be kept informed about important information via email.