OverviewThe following screenshots will walk you through the installation process for ConciergeLink from the BuildingLink Universal Installer. If you do not have the BuildingLink Universal Installer click here to download it. Please contact support@buildinglink.com with any questions. Please visit the Using ConciergeLink help page to see how to use ConciergeLink. |
Note: Click on the images to enlarge them.
To install ConciergeLink, you will first need to locate BuildingLink Universal Installer on your computer. First, check the desktop of the computer for the BuildingLink Universal Installer icon. Double click on the icon to open the installer.
If the icon is not on the desktop, click on the windows icon in the bottom left corner of the screen and search for "BuildingLink Universal Installer." Click on the program to open it.
After opening Universal Installer, click on the green "Add" button next to ConciergeLink.
Click the green "Install" button in the bottom right corner of the installer.
Click on the grey box to accept the Terms and Conditions and then click "Install".
A series of screens will appear throughout the installation process but there is no need to click on anything. The install may take several minutes. Once the setup is complete, click "Ok" to launch ConciergeLink.
Log in with the same username and password you use for the web version of BuildingLink.
*It is important to log in at least once after ConciergeLink is installed. Logging in will sync the property's BuildingLink data (resident information, packages, maintenance requests, etc) with ConciergeLink so the most up-to-date information appears in ConciergeLink at all times. After the first sync, ConciergeLink will continue to sync in the background (even if nobody is logged in) so that staff can use it seamlessly if the internet connection is down. However, if the first sync is not completed, current info will not be available unless there is an internet connection.
