Note: This article is for a new product that is in the process of being rolled out and may only be available to some users.
Overview
TippingLink allows property staff to receive secure cashless tips from residents anywhere, at any time. Resident tips appear instantly for staff in TippingLink. Transfers into TippingLink and out to staff bank accounts can each take up to 1-2 business days to process. Also, information about your tips stays between you and the resident who tipped you, and you keep 100% of your tips.
This article will cover how staff can access and use TippingLink. If you'd like to learn how to enable TippingLink for your property, see our TippingLink Setup article. If you'd like to learn more about the TippingLink resident experience, see our TippingLink For Residents article.
Note: Click on the images to enlarge them.
Table of Contents
Video Overview
Accessing TippingLink
You can access your TippingLink account by clicking the Get started button in your invite email or by logging in to BuildingLink and selecting TippingLink to begin setting up your account. Once you've created your account, you can also log in by going to TippingLink.com.
You will be prompted to create your profile by providing your email address and customizing a password for the account. Click Sign up to move to the next step of setting up your account.
Click Begin verifying to start the verification process.
Click the dropdown menu to select the country of your government-issued ID, and then click Select.
Add your basic information (Name, Birthdate, Address) and click Continue.
Once the verification process is complete, you can click Done to move to the final step of adding your banking information.
Add your banking information (Account holder name, Account type, Account number, Routing number) and click Add my bank to complete your account setup. You may also skip this step and add your banking information later.
Viewing and Withdrawing Tips
When logging into TippingLink, your tips and activity will be visible on the initial dashboard screen. You can view them by clicking Tips at the top of the dashboard page.
The total tips available for transfer will be shown at the top of the list, and you can click Initiate Transfer to withdraw the money to your bank account.
After clicking Initiate transfer, you may specify the amount to withdraw and which bank account to transfer the funds to. Click Transfer to complete the withdrawal.
You will receive a confirmation message on screen as well as an email confirmation for the successful transfer.
Click Payout Information at the top of the dashboard to view/update your linked Bank accounts.
Click Add Account, fill in your bank info, and click Save to add a new account to your payout information.
Click Documents at the top of the dashboard to view your Monthly and Tax Statements.
Managing Your Profile
You can update your profile by clicking your name at the top-right corner and clicking Profile settings. You may update your Display Name, Email Address, Cell Phone Number, and Photo.
