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    • Adding and Removing Occupants

    • Modified on: Fri, 4 Oct, 2024 at 4:28 PM
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    Overview

    By default only Security Officer, or Management Level employees can add/remove residents from the system. Other levels may be granted this option via the Settings tab and Special Permissions.

    Adding/removing residents/occupants is not available via the GEO app.

    Note: Click on the images to enlarge them. 

    Table of Contents


    On the web based Staff Portal: Navigate to the Unit in question using the Quick Search option and then select the Occupants tab.

    Select the Add Occupant button and fill out the occupant form then click Save Changes.

    You will be required to input at least Last name, Occupant Type and Suggest Username. 

     




    Removing a resident/occupant from the BuildingLink system


    Navigate to the Unit in question using the Quick Search option and then select the Occupants tab.

    Select the Remove Occupant button to the right of the occupant to be removed.

    Click OK on the confirmation message.

    The occupant will then be deactivated and can no longer log into the system.

    Note: You can still access the archived information on the deactivated occupant, as well as, reactivate them by clicking the “Include Deactivated Occupants check box.