OverviewThe Employee Module controls who has access to your building, and allows building management to assign different types of access to specific users. For convenience sake, we refer to everyone who has BuildingLink access as an “employee,” regardless of the user’s actual role at the building. |
Table of Contents |
Authority Levels
Front Desk: The most limited staff authority level.
- Can record/track packages.
- Can enter PTE /guest authorization instructions and expire them.
- Can enter maintenance requests on a resident’s behalf and for common areas but CANNOT edit / change status/ add notes to those requests.
- Can search for resident data (phone numbers, emails etc.) but CANNOT edit any of that data
- Can input an amenity reservation request on a resident’s behalf but CANNOT approve or decline the request.
Maintenance:
- Can do everything a Front Desk level staff member can do.
- Can edit / change status/ add notes to maintenance requests.
Management:
- Can do everything a Maintenance level staff member can do.
- Can edit resident information and create/deactivate occupant profiles (Move ins/ Move outs).
- Can approve/reject Amenity Reservation requests.
- Can add documents to the Building Library.
- Can add events to the Building Calendar.
- Can approve/reject resident bulletin board posts .
- Can send building-wide Emails
- Can create Scrolling Announcements.
- Can create Surveys.
- Can add new Front Desk level, Maintenance level, or Management level employees.
- Can run assorted data reports.
Security Officer:
- Can do everything a Management level staff member can do.
- Can use the Emergency Broadcast System.
- Can rename, activate, and deactivate categories and form fields in the Asset Manager.
(Front Desk and Maintenance level staff members are NOT able to view/add/remove employees from the system.)
You are only able to add/remove an employee from the BuildingLink system by using the web based Staff Portal.
The BuildingLink GEO app does not currently have access to the Employees module.
To add an employee to the BuildingLink system: (see authority levels above)
- Select the Manage tab, then click Employees.
- Make sure you are on the Employee List tab.
- There you will see the Add New Employee button on the top right.
- Simply fill out the form and then click Save.
At minimum, you will need to add First/Last name, Username and Authority Level.
To get the new employee their credentials for the BuildingLink system, see this article.
NOTE: If you need to also add the employee to KeyLink and register fingerprints, see this article.
To remove an employee from the BuildingLink system: (see authority levels at the top of this article)
- Select the Manage tab, then click Employees.
- Make sure you are on the Employee List tab.
- There, select the Edit button for the Employee you would like to remove from the system.
- Click Deactivate button or set Status of This Employee to Inactive, then confirm your choice and use the Save All Changes button.
- The employee will immediately be blocked from logging into BuildingLink in the future.
You can always access the information for an Inactive Employee, as well as, reactivate them should you need to. Simply use the Include Inactive Employees check box at the top of the Employee List tab. Employees will retain the same Username/Password if reactivated.
