Retrieving Employee Credentials

If you have already been added as an employee to the BuildingLink system, then you already have an existing Username and Password.

If you have a Security Officer or Management authority, you can retrieve your own credentials and the credentials of other employees, depending on their authority levels. If you would like a description of access levels, please click here.

Authority Levels Credentials Access

• Security Officer
  • Able to retrieve their own credentials or the credentials of any other employee in the BuildingLink system.
• Management
  • Able to retrieve their own credentials, as well as the credentials of any employees with the authority level of Management or below. 
• Front Desk or Maintenance
  • Unable to access the Employee module and retrieve credentials. These users need to refer to a Management or Security Officer to retrieve credentials. These users are able to retrieve their own credentials. 
• GEO Users
  • The BuildingLink GEO app does not have access to the Employees module.
• Accessing Employee Credentials
  • Navigate to the Manage Tab, then the Employees module.

If your site has the Time Tracker module active, you will need to navigate to the Employees List.

Select the Edit button for the employee whose credentials you wish to retrieve.

In the following menu, you will have the ability to choose Print Login Info or Email Login Info.

Note: Email Login Info only works if the employee has a valid email address in their profile.

Note: If the Employee has already changed their default password, the BuildingLink system will prompt you to reset their password to a temporary password to allow them immediate access. Upon logging in, the temporary password can be changed to the employee’s preferred password.