Note: This article is for the newly redesigned module. This updated module is in the process of being rolled out and may only be available to some users.
OverviewDepending on which functions are active at your building, you'll be able to submit repair requests, read management notices, place reservations, access building documents, and answer surveys through BuildingLink, among other things. BuildingLink also uses email and/or text messages to keep you informed when you have a package or other deliveries arriving to the property. |
Note: Click on the images to enlarge them.
Follow these easy steps to begin taking advantage of this new system: |
1. Make sure you’ve received a “Login letter.”
2. Finish Setting up Your Account.
4. Welcome Home/Terms and Conditions.
1. Make sure you’ve received a “Login letter.”
Each individual resident has a unique username and password that allows them to log in to the website. Your building management will register your information and then send you an email with a link to set up your account, including setting your password. Click on the link in the email.
Note: If your management team needs assistance with registering you in BuildingLink, please have them reach out to us directly at support@buildinglink.com or 1-877-501-7117 x0. If you need help getting contact information for your building management, or you have already set up your BuildingLink credentials, but do not know/remember your Username or Password, please contact us as well. You will be required to confirm the email address in your BuildingLink profile in order for us to re-send your credentials.
2. Finish Setting up Your Account.
Clicking the email link will open a page where you can type in your password, confirm it, and click Save password. On the following screen, you'll receive confirmation that your account is ready. Click Next.
3. Log in to BuildingLink.
You should automatically be redirected to the login screen where you can log in and begin using your account (if not, click this link to return to the login page).
On the login page, you’ll see two blank fields where you’ll need to type in the username and password. Type your username in the first blank field and your password into the second field, making sure to include any capital letters or numbers. After typing in this information, click the Enter button.
4. Welcome Home/Terms and Conditions.
The first time you log in to BuildingLink, you’ll have the chance to change your username and password. We recommend changing the password to something you can remember more easily. You can also update your personal contact information at this point to ensure that your building management has the most up-to-date contact information on file for you.
At the very bottom, you'll be asked to accept the Terms and Conditions, which you must agree to before using the service. Since BuildingLink is primarily a communication tool, you’re agreeing that our company can’t be held responsible for any information that you or your building staff choose to send or download through our site. You also agree not to use our website for any illegal activity. Click the blue Next button to advance to the next page.
5. Explore the site!
Now that you’re logged in, you can check your deliveries, access building documents, and much more! If you need extra help using the site, you can always contact your property management or view more articles here.
