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    • Product Update: For Residents - Editing Your BuildingLink Profile

    • Modified on: Tue, 26 Nov, 2024 at 11:54 AM
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    Note: This article is for the newly redesigned module. This updated module is in the process of being rolled out and may only be available to some users.


    Overview

    In most cases, you will be able to change your notification preferences and contact information yourself by selecting My Profile at the top of the screen. It is very important to input your correct email address and phone number so that management can effectively communicate with you. If you do not wish to receive certain types of emails, you can edit your notification preferences to control the types of emails you will receive.



    Note: Click on the images to enlarge them.


    Table of Contents

    Changing Your Name/Contact Info


    From your homepage, click on My Profile at the top of your screen and select the Contact Info tab.  In this section, you can change all general contact information for your unit or apartment. Keep in mind that all unit information is hidden from other residents unless you enable the     Public Profile option.     Update the fields and click Save. 


    Note: Depending on your property settings, edits/corrections to First/Middle/Last name data can only be made by building management.




    Changing Your Notification Settings


    To change the e-mail notification options for your unit, click on My Profile at the top of your screen and select the Notifications tab. You can then select the email notifications you'd like to receive and remove any you don't wish to receive. Remember to click on the Save button when you're done. You can also view/change the email address to which you receive the notifications; note that this email will be the same as the listed email in the "Contact info" tab.

    Depending on your building's settings, you may also see an option to choose text message notifications for package deliveries and keys.




    Changing Your Username and Password


    To change your username or password, click on My Profile at the top of your screen and select the Login tab. After changing your username and password, remember to click the Save button. Note that your username must be unique and cannot already be in use by another BuildingLink user. If you receive a message alerting you that the login name you want to use is  "taken" already, consider adding some numbers or digits to your preferred username to make it unique.



    Changing Your Emergency Contact Info


    The emergency contact information saved in BuildingLink will be the go-to resource for your building management in the case of an emergency. To update that information, click on My Profile at the top of your screen and select Contact info. Make sure to click Save after making changes.




    Changing Other Unit Information


    Depending on your building's settings, you may have additional tabs that will enable you to edit Custom fields, Unit, Vehicles, or Pets. If you have any questions about these additional options, please feel free to contact BuildingLink Support or your building’s management team.