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          • Remote Support

            • Modified on: Fri, 1 Nov, 2024 at 3:45 PM
            Print

            Other Remote Support Options

            • Screensharing Support Website
            • logmein123.com
             

            Instructions

            • Enter the code the Support Rep provides you into the Join with a Code field.
            • Click the Red Arrow.
            • Click the box at the bottom left labeled "ConnectWiseControl.exe".


            • Click Yes when you see the prompt to allow access.
            • If you are on a MacOS, please follow the instructions here to install the Remote Support software
            • If you need to contact BuildingLink Support click here.




            • Quick Help Articles

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              How Do I Reset My Password?
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              Contact Information and Training Requests
              Changes to Building Management
              When to Contact Building Staff or BuildingLink?
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              Product Update: Resident Superusers

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              • Quick Help Articles

                Remote Support
                How Do I Reset My Password?
                Resident FAQs and Troubleshooting
                Contact Information and Training Requests
                Changes to Building Management
                When to Contact Building Staff or BuildingLink?
                Troubleshooting Browser Issues
                Product Update: Resident Superusers
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