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    • Product Update: Approve and Create Bulletin Board Postings

    • Modified on: Thu, 22 May, 2025 at 4:47 PM
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    Note: This article is for the newly re-designed module. This updated module is in the process of being rolled out and may only be available to some users.


    Overview


    The Bulletin Board allows residents to post items for sale or services wanted. This feature helps create a sense of community in a building and allows residents to interact with each other in a monitored environment. The Bulletin Board is most commonly set up so that all resident postings must be approved by management before they are viewable to other residents.



    If you would like to set posts to approve automatically- to allow postings to be viewable by residents without requiring manager approval- please contact BuildingLink Support. In either case, any manager can still remove specific postings from the Bulletin Board after they have already been posted for residents to view. 

     

    Note: Click on the images to enlarge them.

     

    Table of Contents




    Bulletin Board General Settings

     

    To view the general Bulletin Board settings, go to the Resident Site tab,  select Approve postings, and at the top of the Bulletin Board page, click on the Settings button. You can also go to the Settings tab, scroll down the page, and select Resident posting categories.  Next, click on the General settings tab to see an overview of all settings for your Bulletin Board. 



    You can choose who, if anyone, should be notified when a new resident posting is submitted for approval. You can also add a customized message that will appear to residents after a posting is submitted (Ex, “Please keep in mind that postings will be approved in the order they are received.”). Click Save to save changes.  


     





     

    Bulletin Board Posting Categories Settings 

     

    When residents post on the Bulletin Board, they’ll do so under specific categories. You can view and edit your category settings at any time. To do so, go to the Resident site tab,  select Approve postings, and at the top of the Bulletin Board page, click on Settings. You can also go to the Settings tab, scroll down the page, and select Resident posting categories.  Next, click on the Category settings tab.



    Here you’ll see all categories listed.  Click the  Add custom category button at the top to add a new category. Click on any active category to view and change the setting options within each category.


     


     

     

    To remove (deactivate or make inactive) a category, you can choose to make the category Inactive. Categories cannot be deleted. Inactive categories are archived and can be turned back to active at a later time.


    You can also edit the description and instructions for that particular category, dictate who should be able to post under the category (“Staff Only” or “Residents and Staff,”) as well as whether you want to allow photo uploading. You can select whether that specific category should require management approval and whether threaded comments should be allowed for posts in that category.  

     

    You can keep your Bulletin Board clean and tidy by setting realistic limits and default post days duration settings. By setting a low Post Days Default number like 10 days, a majority of posts will expire after 10 days while allowing the poster to override this to a number at or below the set Maximum Post Days. Consider this option for each category and the different duration needs each category may require. Example - Items for sale may be best set to 14 days, while same-day parking would be best set to 1 or 2 days. Remember to click Save when you're done. 


     



    Board Topics 

     

    Within the Bulletin Board Categories, you can also activate the Board Topics category, which is visible only to the Board, and can act as a message room for Board Members. Once it’s activated, Board Members can post discussion topics for other Board Members to view and comment.



    Note: These posts do not require approval and cannot be viewed by management unless management logs in as an actual Board Member. 

     


     


      


    Action Items on The Dashboard 

     

    The number of postings pending approval will also show on the Manager Dashboard for any Manager or Security Officer BuildingLink user, regardless of who (if anyone) is receiving the email notifications.

     

     


     

    Approving and Rejecting Postings

     


    To approve or reject a resident posting, click on the Postings/Comments to approve link in the Action Items section of the Manager Dashboard, or click on the Resident site tab and select Approve postings.   (Note: Only users with Management or Security Officer authority will have the ability to approve/reject postings.) 



    By default, both the current and submitted posts will be shown onscreen. On the far right of each posting row,  you will see buttons to Approve and Reject. If you’d like to view expired or rejected postings, select the appropriate checkbox at the top of the page.
      

     



    If you choose to reject the posting, it will never be viewable to residents (other than the poster). 



    Note: When rejecting a posting, no notice is sent to the poster (post creator) stating their post was rejected. Consider notifying the poster why their post was rejected and provide them with the details as to why the post was rejected. Example: Profanity is not permitted.  



    If you approve, the posting will appear on the Bulletin Board section of the resident site, and a notification email will be sent out to all residents who have opted to receive Bulletin Board notifications.  You can also click the Approve all button if all posts are acceptable. 


     


     

    Removing Approved Posts or Changing Expiration Dates

     

    To remove a post that has already been approved, go to the Resident site tab and select Approve postings, which displays all the posts currently on the Bulletin Board. To remove a post from the Bulletin Board, click on the red Reject button.  You can also change the expiration date of a posting by clicking Edit in the “Expires” column.

     

     



     

     

    Adding Comments to Postings

     

    To add a comment to a resident posting, go to the Resident site tab, then select Approve postings, and click on the Add comment link. (Note: This option will only appear if the posting’s category is set to allow threaded comments.)


    In the pop-up window, you can add the details of your new comment.  Click Comment when done to save your comment.
     

     



     


    Editing or Rejecting Approved Comments

     

    You can edit the approved comments on a post by clicking on the Comments link and clicking the pencil icon. Next, edit the comment and click Save. To change the approved comment to rejected, click Reject.  To delete a comment, click the trash can icon.






     


    Adding a Resident Posting as a Manager 

     

    As a Manager or Security Officer, you can add a posting to the Bulletin Board. This is a great way to post announcements, lost and found items, etc. Posting on the Bulletin Board will also encourage residents to start using the Bulletin Board themselves. To add a post, go to the Resident site tab, select Approve postings, and click on the Add post button. 



    In the pop-up window, select a category for your posting. After selecting a category, you’ll be able to enter your post information, attach up to 2 photos, and then click Submit post.  Keep in mind that any residents who are signed up to receive notifications for resident postings will be notified that the post was added, just like they would be for any other posting.